Privacy Policy for Pit Stop Mobile Ltd
At Pit Stop Mobile Ltd (hereinafter referred to as “we,” “us,” or “our”), we prioritize the importance of maintaining your privacy and safeguarding your personal information. This Privacy Policy serves as a comprehensive guide to how we gather, utilize, disclose, and protect your personal data in adherence to the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Information We Collect
In the course of providing our services, we may collect and process various types of personal information about you, including:
Personal Identification Information: This includes your full name, residential address, email address, and telephone number.
– Vehicle Information: We may gather details regarding your vehicle, such as its make, model, registration number, and relevant service history.
– Payment Information: We collect your credit or debit card details and transaction history, which are processed securely through trusted third-party payment processors.
– Communication Data: This encompasses records of any communications you have with us, including emails, messages, and phone calls.
Legal Grounds for Processing Personal Data
– Provision of Services: To facilitate our mobile mechanic services, which includes scheduling appointments, conducting repairs, and executing vehicle inspections.
– Customer Support: To engage in effective communication with you regarding your services, inquiries, and any feedback you may provide.
– Payment Processing: To securely process payments for the services we offer.
– Marketing Communications: With your explicit consent, we may send you promotional materials and updates about our services, ensuring you stay informed about our latest offerings.
– Compliance with Legal Obligations: To adhere to applicable laws and regulations, as well as to respond to any legal inquiries or requests.
Legal Grounds for Processing Personal Data
We will only process your personal data when we have a legitimate legal basis for doing so. The grounds for processing include:|
– Contractual Necessity: When we need to fulfill our obligations under a contract with you.
– Consent: When you have provided us with your explicit consent to process your data for specific purposes.
– Legal Obligations: To comply with our legal obligations as required by law.
– Legitimate Interests: To pursue our legitimate business interests in providing our services, provided that your rights and interests do not override those interests.
Sharing and Disclosure of Data
Your personal information may be shared with:
– Service Providers: Third-party vendors and service providers who assist us in delivering our services, including payment processing and customer support services.
– Regulatory Authorities: In instances where we are legally obligated to do so, or to protect our rights, privacy, safety, or property, or that of others.
– Business Transfers: Should there be a merger, acquisition, or sale of all or part of our business assets, your personal data may be transferred as part of that transaction.
Data Retention Policy
We commit to retaining your personal data only for as long as necessary to achieve the purposes for which we collected it, including fulfilling any legal, accounting, or reporting requirements.
Under the UK GDPR, you possess certain rights concerning your personal data, including:
– Right to Access: You have the right to reque
– Right to Access: You have the right to request copies of your personal data that we hold.
– Right to Rectification: You have the right to request that we correct any inaccuracies or incomplete information pertaining to your personal data.
– Right to Erasure: You have the right to request that we delete your personal data, subject to certain conditions.
– Right to Restrict Processing: You have the right to request that we limit the processing of your personal data, under specific circumstances.
– Right to Data Portability: You have the right to request that we transfer the personal data we hold about you to another organization, or directly to you, under certain conditions
To exercise any of these rights, please do not hesitate to reach out to us using the contact information provided below.
copies of your personal data that we hold.
– Right to Rectification: You have the right to request that we correct any inaccuracies or incomplete information pertaining to your personal data.
– Right to Erasure: You have the right to request that we delete your personal data, subject to certain conditions.
– Right to Restrict Processing: You have the right to request that we limit the processing of your personal data, under specific circumstances.
– Right to Data Portability: You have the right to request that we transfer the personal data we hold about you to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please do not hesitate to reach out to us using the contact information provided below.
Security Measures for Your Information
We implement a range of appropriate technical and organizational measures designed to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. While we strive to maintain high security standards, it is important to note that no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Modifications to This Privacy Policy
We reserve the right to update and modify this Privacy Policy from time to time. We will notify you of any significant changes by posting the revised policy on our website and updating the effective date at the top of the document. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your information.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please feel free to contact us at:
Pit Stop Mobile Ltd
82A, James Carter Road, Mildenhall, IP28 7DE
info@pitstopmobile.co.uk
07518 604 235
www.pitstopmobile.co.uk